At fire88, we believe that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. This page outlines every tool, resource, and policy we have in place to help you stay in control.
fire88's responsible gaming framework is built on these six core commitments — applied equally to every player on the platform.
All new players must pass a mandatory KYC age check before depositing or withdrawing. We use document verification to confirm that no one under 21 can access real-money play on fire88.
Set a daily, weekly, or monthly deposit cap in IDR that works for your personal budget. Once set, limits take effect immediately and can only be reduced instantly — increases require a 7-day cooling-off period.
Set a maximum session duration for your play. When your limit is reached, fire88 automatically ends your session and displays a cool-down prompt before you can log back in.
Request temporary or permanent account exclusion at any time. During the exclusion period, your account is fully locked and cannot be reopened — even at your own request — until the period expires.
Configure pop-up reminders at intervals of your choosing — every 30, 60, or 120 minutes — showing your current session time and net win/loss. Staying informed is the first step to staying in control.
Our Indonesian-speaking support agents are available around the clock via live chat. If you feel gambling is becoming a problem, reach out immediately — we are trained to help and will never judge.
Explore our FAQ for answers to common questions, review our Terms & Conditions, or return to the fire88 homepage.